Gerald's Donuts and UPS is not responsible for any delays in delivery or a nondelivered king cake due to an incomplete address, including but not limited to an apartment, unit or suite number, a wrong zip code or wrong address of recipient. It is the customer's responsibility to provide and ensure the correct address when giving an order in person or by phone or over the internet. Any change in the delivery address when the king cake is already in route to the destination will incur a $15 UPS charge for such correction, which also may still be subject to delay in delivery. Also, Gerald's Donuts and UPS is not responsible for any delay in delivery due to weather conditions, such as severe snow or the closure of airports due to adverse weather conditions.
Please do not enter a Post Office Box as a Shipping Address. UPS does not ship to P.O. Boxes.
If Gerald's Donuts or UPS is at fault for your king cake not being delivered, Gerald's Donuts will refund or resend your king cake on the next available date.